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商品編號： 9-607-010 出版日期： 2006/10/26 作者姓名： Fuller, Virginia A.;Upton, David M. 商品類別： Other 商品規格： 10p 再版日期： 2007/10/04 地域： Japan 產業： Banking;Professional, scientific & technical services 個案年度： 2005 - 2005
商品敘述：
Shinsei Bank was rebuilt from the ashes of a failed predecessor, and pioneered new levels of customer service in retail banking in Japan. The bank''s information technology, however, was vestigial at best and not well suited to the new service models Shinsei was offering. The bank''s charismatic CIO, experienced in technological change, developed a modular, flexible infrastructure based on simplicity and parity. Describes the formation of Shinsei''s new IT system, and raises questions as to Shinsei''s potential in selling the IT design further down the road.
涵蓋領域：
Information management;Information systems;Information technology;Technological change;Technology
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